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HANDMADE HATS

FREQUENTLY ASKED QUESTIONS

  1. Can you send me a catalog?
  2. This site is my catalog. As my hats and handbags are truly one-of-a-kind my inventory changes on a daily basis. The best pictures are the large ones on this website. Click on thumbnails if you need more detail. For a complete list of all my hats, both new and previous models, please click here!

  3. Do you sell wholesale?
  4. I do sell wholesale to a few select boutiques. Please email or call for more information.

  5. Do you do custom orders?
  6. Yes, I love custom orders! This is sometimes dependent upon the availability of materials as I cannot stock every type of fiber in every color. Usually, I can make a hat very similar to one that is offered on this website in a different size, color and with a slight variation in trim.

  7. How can I be of hat-help?
  8. If you need a hat for a special occasion or to wear with a specific outfit, please feel free to contact me and let me help you create something personal and wonderful.

  9. How do I measure myself for a hat?
  10. Take a tape measure, wrap it around your head just above your eyebrows and behind the largest part of your head in back. Don't pull the tape measure tight, but ease it around gently as you would want a hat to fit. (usual sizes are: 21-24 inches). Also, measure across the top of your head, from the top of one ear to the top of the other. This helps determine crown depth. If you have big hair, add an extra inch!

  11. How long will it take to receive a hat I order?
  12. I will send your hat pre-paid. Generally allow 10 days to 2 weeks for a custom order.

  13. What is your return policy?
  14. Satisfaction is guaranteed. Returns or requests for alterations are accepted within 10 days of purchase.

  15. Do you have a mailing list?
  16. Please email (click here)  or call me at (607)732-4762 with any questions.